Do customers need an app?
No. Customers open a secure digital loyalty card in their mobile browser. This keeps joining and returning simple.
FAQ
Answers for business owners before launch
Clear answers about customer cards, QR scanning, referrals, rewards, branches, pricing, mobile cards, and security.
How does the QR scanner work?
Staff scan the customer's card QR code. Loyalty Card UAE opens the secure scanner workflow so the team can find the customer, add visits, or redeem rewards when allowed.
Can one customer join multiple businesses?
Yes. Customer access is scoped by business workspace, so each business controls its own loyalty relationship and customer records.
Can businesses use referrals?
Yes. Loyalty Card UAE supports referral links and referral tracking, with rewards qualifying after real customer activity.
How do rewards work?
Businesses create visit-based loyalty programs. Customers progress toward the required visit count, then staff or managers redeem the reward based on permissions.
Can staff add stamps?
Yes. Staff can issue stamps within their role permissions. Reward redemption remains controlled by the configured role rules.
Does Loyalty Card UAE support branches?
Yes. Plans include branch limits, and operational activity can be organized by branch where the plan supports it.
Is Apple Wallet supported?
Browser-based public cards are available today. Apple Wallet passes are not included in the current pilot experience.
Is Google Wallet supported?
Customers can currently use mobile browser cards without installing an app. Google Wallet passes are not included in the current pilot experience.
What plans are available?
The official plans are Starter, Growth, and Multi Branch. Pricing depends on branch and program limits.
How does Loyalty Card UAE handle security?
The platform uses role-based access, business workspace isolation, protected scanner flows, and operational audit patterns for sensitive actions.
Still have questions?
Book a Demo and review the workflow from customer join to reward redemption.